I work on bids, exporting, pricing issues
and new products. I work closely with all the departments
and personnel at Mitco. My duties include making our customer
experience with Mitco both satisfying and profitable.
If at anytime you feel a question has gone unanswered
or if you are not satisfied with our level of service,
I want to know. I can be reached at tfleming@mitcomfg.com.
Kimberly
Moyd- Customer Service Representative
I strive to build long-term
customer relationships. All orders, product promotions,
and literature request are handle by me. Special orders
or special handling issues should be addressed to me.
Our service and quality standards assure our customers
that "Mitco Means Business". Please contact
me with any questions or concerns that you may have at
kmoyd@mitcomfg.com
Jackie Lambert-Office Manager/HR
I handle all HR issues that
may arise and employee staffing needs. I make
sure our vendor invoices are paid on time. I
also assist customers with availability of products,
pricing and shipment status. I can also assist
you with any questions or concerns you may have
regarding your account. I can be reached at
jlambert@mitcomfg.com.
Bill Mendoza - Purchasing
Agent
I am responsible for vendor purchasing
request, getting product pricing and coordinating the
receipt of merchandise from our vendors. I handle all
incoming and outgoing shipments from UPS and other freight
carriers. If you have any questions, I can be reached
at bmendoza@mitcomfg.com.
Julia Britton -
Receptionist
I am the person that you first speak
to when you call us at Mitco Mfg. I will do my best
to direct your call to the person that is best suited
to resolve your problem. I have knowledge of our product
line and will try to assist you in any way that I can,
including checking on product availability, pricing,
and vendor receipts and payments.
Rich Schmidt- Research and Development Manager
I'm the technical answer man. With over
25 years of experience in the HVAC industry with 16
years in research and testing. I approve all new product
concepts and design changes. My goal is to answer any
questions. You can email me with any of your questions
at rschmidt@mitcomfg.com.
George Hall
- Research and Development
I am responsible for
research and development of new products for our
industry, electronic controls, including test equipment
repair and calibration to insure that our products
have been functionally tested and meet proper specifications.
I have over 20 years of electrical engineering experience.
I can be reached at ghall@mitcomfg.com.
Don
Cohen- Quality Control
I oversee all final
inspection of our products and packaging to insure
the highest level of quality is maintained. I'm
also part of the team that sets the standards for
our manufacturing process. If you have any quality
control questions, I can be reached at dcohen@mitcomfg.com
Keith
Otto - Electrical Department Supervisor
I am the manager in charge
of all production for our remanufactured electrical products
including primary and combination controls, aquastats,
timers, electronic controls, zone valves, and pressure
controls.
James
Otto - Operations Supervisor
I make sure the entire manufacturing
process proceeds in a smooth and timely manner. I oversee
all aspects of packaging and labeling of our products
before shipment. We want all our products to be available
to all our customers whenever they need them. Our customers
are the most important aspect of our business.
Dexter Samuels -Motor
Department Supervisor
With over 28 years of experience I oversee our Motor
Department. This includes motor winding department, modutrol
motors, reclaimer and vacuum pumps and refrigeration condensing
unit production lines.
Bart
McCarroll- Machine Shop Supervisor
I oversee all operations of our machine
shop. My co-workers and I are always striving to make
our products more efficient and reliable. Since we keep
our work in-house, we can oversee all aspects of the
manufacturing process so that we can guarantee our customers
the highest quality product at competitive prices.
Rich
Otto - Fuel Pump and Hydronics Supervisor
I oversee the production of
both standard fuel oil pumps and heavy oil. In our Hydronics
department we remanufacture water pumps, ejector pumps
and sump pumps. We also do feeder assemblies and complete
commercial water pumps. We also remanufacture oil tank
filling nozzles.
